Stats are not working

  • Unknown's avatar
    nadinemazloumblog · Member ·

    Hello, I installed the Jetpack yesterday and everything was working fine, but just this morning when I went in to check my stats I noticed that it wasn’t working. When attempting to reconfigure it gave me this message, which the page said I should include upon contacting support.

    User Agent: ‘Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36’
    Page URL: ‘https://newsroomnomad.com/wp-admin/admin.php?page=stats&noheader’
    API URL: ‘https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=110846246&charset=UTF-8&color=fresh&ssl=1&j=1:4.0.2&main_chart_only’
    http_request_failed: ‘Could not resolve: dashboard.wordpress.com (Could not contact DNS servers)’

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    disawylde · Member ·

    Did you get any help with this? My stats stopped working just a few days ago, too. I’m trying to figure it out.

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