Stats doesen't work

  • Unknown's avatar

    Since two days (I upgrade Jetpack) I see only this information:
    We were unable to get your stats just now. Please try again.
    Blog url: http://ponad.pl/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Bump. Same problem. Since I upgraded JetPack two days ago, the site stats graphic in the top header shows a broken link rather than the usual mini bar graph. Clicking on the broken link image yields the same message you are seeing — “We were unable to get your stats just now.”

    After upgrading JetPack, I also temporarily enabled and have since disabled the mobile theme. Not sure if that has anything to do with it.

    Url: marantostudios.com

  • Unknown's avatar

    Thanks for getting in touch with us.

    Other Jetpack users have reported the same issue, and we are currently working on a fix to solve this bug. You should see a new Jetpack update in your dashboard within the next 24 hours.

    In the meantime, I am afraid I can only recommend that you check your stats via WordPress.com: https://wordpress.com/#!/my-stats/

    I am very sorry for the inconvenience.

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