Stats in WordPress app dont work

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  madebynetha · Member · Feb 17, 2019 at 1:57 am

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  Whenever i try to see the stats for my website, in the WordPress app og the widget thats goes along with jt, it makes an error called ‘user cannot view stats’.

  I have tried everything i could think off and it still doesnt work, do you have any idea.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 18, 2019 at 9:58 am

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  Hi there,

  Are you speaking of the mobile app? iOS or Android? Please see if force-quitting the app and then completely restarting your device makes any difference.

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  nethasplidsboel · Member · Feb 18, 2019 at 10:31 am

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  It’s android and I have reinstalled a couple of times, but I don’t work. But there’s no problem if I want the stats, from another website I own, to be shown

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  kokkieh · Staff · Feb 18, 2019 at 1:00 pm

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  Are you logged into the app as the WordPress.com account, nethasplidsboel, or did you just add the site to the app directly using the “Add self-hosted site” option?

  And what is the address of the other site that you say is working? I only see the one site, http://madebynetha.dk/, in your account.

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  nethasplidsboel · Member · Feb 19, 2019 at 7:59 pm

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  Thanks that was the issue 😂👏👏👏👏
  It works!