Stats not visible using iPad

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  sliwp · Member · Jul 5, 2012 at 6:27 pm

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  After upgrading to WP 3.4.1 and Jetpack 1.4.2 a couple of weeks ago I cannot see my stats on an iPad on one of my wp sites. I have deactivated and reactivated Jetpack 3 times and I have deactivated all plug-ins, all to no avail. I also reinstalled WP 2 times. It seems like I had a glitch when I upgraded WP and Jetpack but I can’r be certain.

  I am thinking of deleting Jetpack and re-installing then activating. However, will this delete the stats I have accumluated?

  I can see the stats on a PC regardless of the browser I am using.

  I have cleared my iPad cache, restarted it, etc. I also cannot see the stats on an iPhone.

  Ideas?
  Blog url: http://spiritual-leadership.org

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jul 5, 2012 at 7:54 pm

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  Are you able to view the stats in our app?

  http://ios.wordpress.org/

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  sliwp · Member · Jul 5, 2012 at 9:43 pm

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  Good question. I assume you are referring to the WordPress iPhone App. I see a blank where there should be a graph, but below that I see actual number of views by day and the most popular posts.

  By the way, on the iPad, I do see the summary graph on the dashboard but if I click through I just see the endlessly spinning W.

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  staff-blorbo · Staff · Jul 5, 2012 at 9:54 pm

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  That’s a known issue with viewing the stats in Mobile Safari.

  The iPhone app is designed to work in the iPad too, so I recommend sticking with that for now.

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  sliwp · Member · Jul 6, 2012 at 1:00 am

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  Thanks, this makes me feel better as I was thinking it was just me.

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  staff-blorbo · Staff · Jul 6, 2012 at 6:32 am

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  You’re welcome!