Stats page not displaying properly

• 

  daseger · Member · Sep 1, 2013 at 2:04 pm

  • Copy link
  • Add topic to favorites

  There is something wrong with the display on my stats page–no graphs or any visuals, just limited text pushed to one side. streetsofsalem.com.

  The blog I need help with is: (visible only to logged in users)

• 

  kathrynwp · Staff · Sep 2, 2013 at 8:23 pm

  • Copy link

  Hi there – this may have been a temporary glitch – do the stats look normal now?

  If not, would it be possible to upload a screenshot of what you see to help in troubleshooting?

  Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library so I can see it. Thanks.

• 

  daseger · Member · Sep 2, 2013 at 8:40 pm

  • Copy link

  Thanks for your reply. Now there is nothing–I cannot access my stats from the bar at the top of the page at all. I can get my stats by going to my dashboard–but no other way.

• 

  kathrynwp · Staff · Sep 2, 2013 at 9:02 pm

  • Copy link

  Could you please try using a different browser like Chrome to rule out a browser-specific issue?

  If it works in Chrome, could you please try running Firefox in safe mode to rule out an add-on/theme/extension conflict:

  http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

  Let me know how it goes.