Still locked out of my account – paid subscriber and still no fix after 3 days

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  fpanju · Member · Jun 5, 2026 at 8:28 pm

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  I posted on this forum yesterday regarding my issue (“Locked out of WordPress.com account – verification emails not arriving”) and received a response advising that someone would be looking into it. I also received an email confirming the same.

  However, despite these assurances, I have not received any further assistance or updates, and the issue remains unresolved. It has now been three days, and I am still unable to access my account.

  Could someone please help resolve this as a matter of urgency? My business relies on access to this email account, and the ongoing lack of access is having a significant impact on my work. As a paid member, I would greatly appreciate a prompt response and resolution.

  Thank you.

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  staff-jadezilla · Staff · Jun 6, 2026 at 2:37 pm

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  Hi there,

  Thank you for your patience while this was being looked into.

  I can confirm that we’ve since been in touch via email and have been able to resolve the issue with your account access.

  I’ll go ahead and mark this forum thread as resolved. If you run into any further issues or have additional questions, please feel free to reply to the email conversation and we’ll be happy to help.