Still On Free Plan

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  joellianedixon · Member · May 29, 2021 at 7:37 am

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  I purchased the paid premium plan for $96. However I am certain I am still being recognized under a free plan due to the emails I have received asking me to upgrade. As well as the fact that I am unable to change my domain address to remove the .Wordpress.com. Can someone please help my account change to the right status?

  The blog I need help with is: (visible only to logged in users)

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  joellianedixon · Member · May 29, 2021 at 9:06 am

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  I realized I had to make it the primary address. Problem is now resolved.

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  staff-totoro · Staff · May 30, 2021 at 8:30 pm

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  Hi there,

  I can confirm your site is on the Premium plan and uses architectnook.com as the primary address. You appear to be all set, so I’m glad you were able to sort that out. If you need any further help feel free to let us know here… you will have live chat support as an option at this link: https://wordpress.com/help/contact

  Hope that helps. Please let us know if you have any more questions.