Stop subscription

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  relaxbnb · Member · Aug 25, 2018 at 9:20 am

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  I have business subscription. I am not using the blog and I don’t plan to use it further either. I believe I am still in a cooling off period. Please stop subscription and refund the fees.
  Many thanks

  With regards
  Aviral

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 25, 2018 at 9:56 am

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  Hi there,

  I don’t see any plans purchased on the account you’re using to contact us (@relaxbnb). What’s the address of the site associated with the Business plan so I can further assist you?

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  uktheprimespace · Member · Aug 26, 2018 at 10:12 pm

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  Hi,
  Thanks for your email.
  Indeed it is not linked to this email. Apologies for that. The site is linked to (email visible only to moderators and staff)

  Could you please look into this and do the needful to stop my subscription, and organise the refund. Please let me know if i need to send in any furtehr details.

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  fstat · Staff · Aug 27, 2018 at 8:48 am

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  I’ve canceled your Business plan and issued a full refund. You should see that refund on your statement within 7-10 days.

  Let me know if there’s anything else I can do for you. I’m happy to help.