Store
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I need to change the font color of my products on the online store because it’s currently black on black
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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However…
Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.
https://wordpress.com/pricing/
We have a guide to help move your site to WordPress.com here and our support team can also assist:
https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/
Please let us know if you have any questions about WordPress.com, our plans, or our features.
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@wellingtonconservationcenter, I just wanted to note we don’t have access to the cPanel link, and it seems your site is linking to that as well.
Generally speaking, though, if your theme or block settings don’t let you choose colors, this guide can help you find another way to change colors:
https://wordpress.com/support/custom-design/how-to-find-your-themes-css/ -
@johngluciano, is wellingtonconservationcenter.org your site? If so, that one seems to be with GoDaddy. Let us know how else we can help with that.
If you’ve got a different site and would like us to help you see what hosting you’re using, can you go ahead and start a new thread here so @wellingtonconservationcenter won’t have to get notifications of our conversation?
https://en.forums.wordpress.com/?new=1
You’ll want to share a link to your site along with any questions you have. We’ll try to point you in the right direction.
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