Stripe Issues

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  poseypupco · Member · Sep 13, 2022 at 8:07 pm

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  My customers cannot check out on my website. It is saying that they cannot connect to Stripe API endpoint. I called Stripe and they said the problem is not on their end.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Sep 13, 2022 at 11:25 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce
  The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!