Stripe payment not working

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  albyrelopez · Member · Oct 26, 2020 at 6:25 am

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  Hello team! I am trying to activate my stripe account and after following all the steps the pay button is not redirected to the checkout screen. I spoke with the people from Stripe and they say to ask you.

  Thanks for your help

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  staff-mckluskey · Staff · Oct 26, 2020 at 12:20 pm

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  albyrelopez · Member · Oct 26, 2020 at 9:38 pm

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  Morning fresatomica,

  http://www.vamospanishinmotion.com is the address.

  Thanks

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  staff-blorbo · Staff · Oct 26, 2020 at 9:45 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/