stripe plugin

  • Unknown's avatar
    alekseiaverchenko · Member ·

    hi, I connected the stripe to accept payments on my website but it doesnt work… every time i try to use a credit card it says :Your card was declined. Your request was in test mode, but used a non test (live) card. For a list of valid test cards, visit: https://stripe.com/docs/testing.
    i talked to support center ( stripe). they said account looks good and there is no issues with the stripe. i thought you could help me

  • staff-mckluskey · Staff ·

    Hi there!

    Have you used a test card when trying it out? From the error you mentioned above, it looks like you’re trying to use a real credit card while on test mode – that won’t work.
    Here you will find full instructions on how to test the connection.

    If you still need help, you’ll probably want to reach out via https://woocommerce.com/my-account/create-a-ticket/ (if your site is using WooCommerce).
    There are no WordPress.com sites under your account, and we can only help with those on these forums.

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