Stuck in AI support assistant loop

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  disconnectedbodies · Member · Apr 18, 2026 at 8:16 am

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  Hi. I’m trying to speak with a human assistant via the support chat (I’m on a paid plan). AI keeps trying to open old conversations when I request to speak with a human and doesn’t allow me to speak with someone new.

  Any ideas how I can break out of this loop? Thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-loquaciousloon · Staff · Apr 18, 2026 at 8:21 pm

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  Hi there! @disconnectedbodies! I’m sorry to hear you had trouble contacting us! I just reached out via email to see how we can assist. Once we connect there we can also look into why you had difficulty accessing chat. Talk to you soon!