Subscribe to Blog Not Working
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When I post a new blog post, it is no longer emailing my subscribers who have signed up to receive notifications of new posts. It was working fine before, but suddenly stopped notifying people via email of new posts.
Any suggestions on how to solve or troubleshoot this?
The blog I need help with is: (visible only to logged in users)
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Hi there,
whilewerehere.blog is a WordPress.org site hosted by Bluehost, rather than WordPress.com. There is some information about the differences between the two in this guide:
We’re only able to provide support for WordPress websites that are hosted by us.
You are facing issue with the Jetpack Subscription widget. You can get better advice on the Jetpack forum:
https://wordpress.org/support/plugin/jetpack/For any other help with a self-hosted WordPress site you can ask over at the WordPress.org forums:
https://wordpress.org/support/ -
Hi there,
Can you please make sure that the option Allow users to subscribe to your posts and comments and receive notifications via email is enabled under Jetpack > Settings > Discussion in your site’s Dashboard?
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Yes, that box has been checked and it was working, notifying subscribers when a new post was added, up until two weeks ago.
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Can you please contact the Jetpack support directly here:
They’ll figure out what’s wrong and help you resolve it.
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