Subscribe to our newsletter – not showing on checkout page

  • Unknown's avatar
    regaldog · Member ·

    The ‘Subscribe to our newsletter’ – not showing on checkout page. I’ve tried all the regular troubleshooting steps but i feel maybe i need to add something to functions.php or CSS to make it appear? I’ve read some threads talking about the CSS tag for making it visible but i can’t see to get those to work on my site. My website is: http://www.regaldog.co.uk Any pointers would be much appreciated.

    I’ve already spoken to Mailchimp who have told me i need to raise the ticket with WordPress.

    Thanks

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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