subscriber not appearing as subscribed (widget problem?)

vk71 · Member · Aug 4, 2021 at 8:23 pm
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Hello!
A friend recently subscribed to my blog, received an ok message from WordPress but they don’t appear as subscribed, either in their own list nor on my page… I just used the widget available, what am I missing?
Thanks in advance!

Site: https://azulmarinocasiamarillo.wordpress.com.
WP.com: Yes
Correct account: Yes
staff-blorbo · Staff · Aug 4, 2021 at 10:28 pm
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What is the username on the account which subscribed?
vk71 · Member · Aug 4, 2021 at 11:31 pm
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My friend subscribed with their email address
staff-totoro · Staff · Aug 4, 2021 at 11:42 pm
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Can you share your email address here? No need to worry about privacy as our forums software will automatically hide it from the public so that only WordPress.com staff can see it.

For example, you can’t see it, but I just typed contact[at]mysite.com below this line:

(email visible only to moderators and staff)

Thanks for the additional info!
vk71 · Member · Aug 5, 2021 at 5:32 am
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Ok thanks!
My email is (email visible only to moderators and staff) and the subscriber’s (email visible only to moderators and staff)
fstat · Staff · Aug 5, 2021 at 7:41 am
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Hi there,

I see that they received the subscription email, but they need to click on the confirmation button to complete the process.
vk71 · Member · Aug 5, 2021 at 9:58 am
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Makes sense! But you didn’t receive the same email, theirs was just a line + a link “Manage your WordPress.com subscriptions by clicking this link or copying it into a browser :”
The link just shows a list of the person’s current subscriptions and dn’t even include my blog …? You got a great message and in Spanish!
fstat · Staff · Aug 5, 2021 at 11:43 am
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I really don’t know what went wrong, but since they already have a WordPress.com account, they can subscribe to your blog by clicking on one of the follow buttons at the bottom.

Then, they can go to their subscription settings and enable the email delivery for your blog. Here’s how to do that:

https://wordpress.com/support/following/#manage-email-and-im-settings-for-specific-blogs
vk71 · Member · Aug 5, 2021 at 12:08 pm
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Hi fstat
Thing is that they do NOT have WP account to begin with as far as they are aware + subscription to my blog doesn’t appear in their list (when clicking on link) anyway…
Also, having received the confirming email (repeat, with no confirm subscription button included) they never received any updates from my blog…
vk71 · Member · Aug 5, 2021 at 1:57 pm
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It worked out in the end thanks so much. Turns out they DID have a WP account… One first tough “customer” 😅
Thanks again for your patience and help

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