Subscribers not receiving emails

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  embracingottawa · Member · Apr 12, 2019 at 6:54 pm

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  Hi,
  Some widgets disappeared on my site, and i had to reactivate and add them. In the meantime my blog has stopped sending out my blog posts to subscribers, and I don’t know what to do.

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  kokkieh · Staff · Apr 13, 2019 at 12:44 pm

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  Hi there,

  Are you speaking of the Jetpack-connected site, https://www.embracingottawa.com/? If you’d disconnected the Jetpack plugin on that site you would have lost the widgets added by that plugin, and your subscription emails would have stopped being sent, as both of those features rely on an active connection to WordPress.com.

  Now that you’ve reconnected things should start working again, but we won’t send out any emails for posts you published while disconnected.