Subscribers Not Showing Up in Subscriber List

• 

  katlinebazile2 · Member · Aug 2, 2021 at 1:53 am

  • Copy link
  • Add topic to favorites

  Hello,

  I just published my blog and have people telling me they are subscribing. I receive their notification in my email address but when I click on the subscriber list in my dashboard, it only shows one subscriber, me. My email follower list is empty and asks me to invite people. I have about 19 people that have subscribed. I have been using the Jetpack plugin. I also have Bluehost and WordPress. I’m not sure if that has anything to with it. Thanks.

  Site: https://thehomesoftheheart.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  fstat · Staff · Aug 2, 2021 at 11:47 am

  • Copy link

  Hi there,

  It looks like that the form you’re using for people to subscribe to your site is not related to the Jetpack plugin or the WordPress.com service.

  It appears that you’re using the WPForms plugin and therefore you need to contact their support at https://wordpress.org/support/plugin/wpforms-lite/

• 

  katlinebazile2 · Member · Aug 2, 2021 at 12:33 pm

  • Copy link

  Thank you.