Subscription problem

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  learningspanishwithjohanna · Member · Feb 19, 2022 at 12:08 am

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  Hi, My subscribers are complaining that they haven’t been able to log in. I haven’t had anyone complaining about that until a few days ago.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  fstat · Staff · Feb 19, 2022 at 8:34 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  learningspanishwithjohanna · Member · Feb 19, 2022 at 3:22 pm

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  Hi, yes thank you

  Home-v2

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  fstat · Staff · Feb 19, 2022 at 5:09 pm

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  Your site is not hosted here on WordPress.com, so you need to reach out to your web developer to get help regarding your issue.

  The WordPress.org support forums (link below) are also a great place to get help.

  https://wordpress.org/support/forums/

  Please note that the forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org

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  learningspanishwithjohanna · Member · Feb 19, 2022 at 9:09 pm

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  That’s very helpful. Thank you!