Subscription Problems

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  dlynnewalker · Member · Jun 7, 2012 at 2:52 pm

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  I’ve had quite a few emails from readers that are having trouble unsubscribing. They follow the link that is emailed to them, but then they get this message:

  “In order to cancel or suspend one or more notifications, select the corresponding checkbox(es) and click on the button at the end of the list. You are currently subscribed to:

  No subscriptions match your search criteria.”

  They’re frustrated and I can’t seem to see who is subscribed to just remove them myself. Please help!
  Blog url: http://www.againstallgrain.com

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  staff-blorbo · Staff · Jun 7, 2012 at 5:51 pm

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  Would you mind giving me the first 4 characters of the email addresses of 2 of the folks who can’t unsubscribe?

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  dlynnewalker · Member · Jun 14, 2012 at 9:21 pm

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  No problem:

  annieha and bcmi

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  staff-blorbo · Staff · Jun 15, 2012 at 8:33 pm

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  I’m not noticing any issues there. Would you please ask them to contact us via support@wordpress.com ?