Subscription renewal

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  pizzainabox2021 · Member · Dec 21, 2021 at 2:27 pm

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  I need assistance renewing my subscription

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Dec 21, 2021 at 11:44 pm

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  Hi there,

  I do not see any upgrades under your @pizzainabox2021 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.