Suddenly, all kinds of problems

• 

  pastorcarolwy · Member · Nov 25, 2019 at 2:39 pm

  • Copy link
  • Add topic to favorites

  When I try to create a page/publish/edit, I get this message: ‘This page isn’t workingwww.zionumcwhitehouse.org didn’t send any data.
  ERR_EMPTY_RESPONSE’ It all looks fine until I publish/Update (although sometimes it will work). When I just tryi to click on links as a visitor, I get that message. I changed my password because I can’t remember the old one, and it doesn’t recognize the new one. It especially seems messed up with links. It said I needed to update my version, then said I can’t ypdate because my ‘PHP’ isn’t the right version. I think wordpress is hosting the site, but who can tell since there’s no way to talk to someone? This was all working on 11/17 –the last time I updated the content. What’s going on? What a mess, and what a waste of my time. The ‘Happiness Engineers’ must be happy because they’re so inaccessible they never have to be bothered with user problems.

  The blog I need help with is: (visible only to logged in users)

• 

  pastorcarolwy · Member · Nov 25, 2019 at 2:41 pm

  • Copy link

  The web site I need help with is NOT pastorcarolblog.wordpress.com. It’s the web site zionumcwhitehouse.org.

• 

  staff-zinnia · Staff · Nov 25, 2019 at 4:06 pm

  • Copy link

  Good Morning –

  http://www.zionumcwhitehouse.org/ does not use the managed hosting environment from WordPresss.com. You will need to visit https://wordpress.org/support/forums/ to get assistance with that site. The site is hosted by GoDaddy instead of us.

• 

  pastorcarolwy · Member · Dec 2, 2019 at 4:35 pm

  • Copy link

  I spoke with Godaddy. I updated the PHP version to 7.0 (after running PHP compatibility Checker). I updated WordPress to 5.3. I’m logged in but now I can’t even access the dashboard, add a page, edit, or anything. Whose problem is this and how can I get it fixed asap!?

• 

  pastorcarolwy · Member · Dec 2, 2019 at 4:43 pm

  • Copy link

  I get this error message whenever I click on anything like the site name, dashboard, “new,” “edit page”: This page isn’t working http://www.zionumcwhitehouse.org is currently unable to handle this request.
  HTTP ERROR 500

• 

  staff-doublebassd · Staff · Dec 2, 2019 at 5:39 pm

  • Copy link

  The dotorg community would be happy to assist you with this issue. You can post in these forums to get their assistance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Thanks,