Support

  • Unknown's avatar
    acedeng · Member ·

    Hello,

    I’m not happy with wordpress support. It’s really unfair for some people. I’ve lost my auth code and when I tried to login with my phone number ‘text send code’, it literally didn’t work. WordPress needs to upper there support system in order to help others out if they are locked out from there account.

    I don’t have a site with WordPress.com yet

  • Unknown's avatar
    acedeng · Member ·

    I’m currently using an “new” account to post this on the forum since my account locked out. wordpress literally doesn’t have any form of support where we can “open a ticket” if our account is locked out.

  • fstat · Staff ·

    Hi there,

    You can email our Account Recovery team at passwordhelp@wordpress.com as they are the ones that can further help you with your issue.

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