support needed for redirect issue

  • Unknown's avatar
    drmarkmancini · Member ·

    I am hosted at Godaddy and don’t want to leave. My site ran grat for a year but now I get this message: redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS

    Where can I get help? BTW, If I restore to a previous date it works for a few days and then stops.

  • staff-totoro · Staff ·

    Hi there,

    The site you are referring to appears to be a self-hosted WordPress (also called “.org”) site hosted on GoDaddy Web Hosting, and not a site hosted on our WordPress.com service.

    To clarify, we are not the only providers of WordPress sites, and GoDaddy also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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