suspension

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  michaeljeferson · Member · May 10, 2026 at 9:27 pm

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  It has now been 1month since I submitted my appeal. I have not received a response. Please escalate this urgently as my business depends on this site or explain to me what rule i have break.

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  drewnegron · Member · May 31, 2026 at 3:37 am

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  Hi! A month with no response on a suspension appeal is way too long, especially if your business depends on the site. Here’s what to do:

  1. Reply directly to the original suspension email you received — this keeps everything in the same thread and shows you’ve been waiting a month with no response.
  2. Contact WordPress.com support urgently at wordpress.com/help/contact — mention specifically that:

  • Your site has been suspended
  • You submitted an appeal 1 month ago
  • You have received no response
  • Your business depends on this site

  1. If you have a paid plan this needs to be escalated as a priority issue — make sure to mention that too.
  2. If you still get no response you can reach Automattic directly at automattic.com/contact to escalate further.

  Unfortunately community members like us don’t have access to suspension details or appeal systems — only WordPress.com staff can see why your site was suspended and the status of your appeal.

  I hope this gets resolved urgently for you — a month with no response is unacceptable and staff should be able to give you answers immediately.