System Password Emails? Can't find / Edit them.

  • Unknown's avatar
    davidnoxu · Member ·

    We use a plugin which allows users to automatically sign up at noxuhome.com using their credentials provided when they sign up to another website or enter a competition etc. Users are setup correctly, added to our user list etc and an automatic email is triggered, the content of this email is ‘Your Password: [user password]’, users can then use this to login to the site.

    We have styled and added lots of content to our welcome email, however this is not the welcome email. We have been trying for days but can’t work out how we can find/edit this ‘your password’ email which is automatically sent when users are automatically registered.

    There’s a test form you can use to sign up this way and see for yourself:
    https://prod.expresslyapp.com/api/redirect/campaign/c-819ac1ed-827b-4304-a5c1-2e4240369e53

    Any help would be very much appreciated.

    Thanks
    David

  • kokkieh · Staff ·

    Hi there,

    You have a self-hosted site using the WordPress.org software. That site has no connection at all to WordPress.com, and we’re not able to help you with it.

    If you need help with a specific plugin, it’s best to contact the developer of that plugin directly, but you can also try the self-hosted forums, here:

    https://wordpress.org/support/

  • The topic ‘System Password Emails? Can't find / Edit them.’ is closed to new replies.