Takeover
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Hi,
It looks like my account was hacked. I logged in earlier today, and it appeared to be a username “shiny2b54bffaf6” and also my two domains and blogs are nowhere to be found. They are pladstilos.dk and renesalg.dk Please let me know how I can regain control over my domains. Thank you in advance.The blog I need help with is: (visible only to logged in users)
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Your account wasn’t hacked or whatever, you created that account yourself otherwise you wouldn’t have access to it. There is no shiny2b54bffaf6-account on the wordpress.com platform. For now you are logged in to your account https://wordpress.com/forums/users/renesalg/
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Thanks for contributing, @staartmees!
I’ve checked things from our side, and this doesn’t look like a hacked account. What’s most likely happening here is that you’re currently logged into a different WordPress.com account than the one that owns your domains (pladstilos.dk and renesalg.dk).
This can happen if you’ve created multiple WordPress.com accounts with different email addresses.
Could you try logging out and then signing back in using any other email addresses you may have used in the past? That usually brings the correct account (and your domains) back.
If that doesn’t work, we can absolutely help you recover access. You can start the recovery process here: https://wordpress.com/wp-login.php?action=recovery
And if you remember the correct email but just not the password, you can reset it here: https://wordpress.com/wp-login.php?action=lostpassword
If you’re still stuck after trying those, feel free to let us know. We are always happy to help!
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