Taking ownership of my website from my agency
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I hired an agency to build my website. They created the site in word press with Pantheon as the host. They now have blocked me from getting to my own site. RIval9.com. I own all of the images and content on the site. I also own the official trademark. L7 Creative is who is acting unethical and it is against the law. Please help me retrieve what is rightfully mine. Thank you
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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To be perfectly honest, however, you may need to contact a lawyer for advice in this situation. It is unlikely that your host or the WordPress.org forum members will be able to assist you.
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