tech support

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  nora105c8fa52df · Member · Mar 15, 2021 at 5:30 pm

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  My Customers get this message:We’re sorry, you are not allowed to proceed
  Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.
  If you believe you should be able to perform this request, please let us know.
  RID: WLUAM5JVKOQED7CCW4NMZSEQ

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  staff-mckluskey · Staff · Mar 16, 2021 at 10:15 am

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  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/.

  For help with the free WooCommerce software, you can reach for help at:

  https://wordpress.org/support/plugin/woocommerce.

  Here, on these forums, we can only help with sites hosted on WordPress.com. If you want to know the difference between WordPress.com and WordPress.org, you can find more information in this document:

  https://en.support.wordpress.com/com-vs-org/.