Technical issue

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  teeniec79 · Member · Jun 11, 2022 at 6:13 pm

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  I seem to have duplicate accounts and this wordpress login doesn’t have my site attached.
  I get emails to my hotmail account about the errors, but I can’t login, as I don’t know where it is. So it means I can’t check what has gone wrong. I’ve clicked the link from the email, but it doesn’t work either.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Jun 11, 2022 at 6:24 pm

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  First things first: what is the URL of your site?

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  teeniec79 · Member · Jun 11, 2022 at 6:27 pm

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  http://www.kirsteenbarrie.com

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  teeniec79 · Member · Jun 11, 2022 at 6:32 pm

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  my webpage is http://www.kirsteenbarrie.com. I can’t see my reply, not sure what’s going on!!

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  teeniec79 · Member · Jun 11, 2022 at 6:34 pm

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  I can see it now, after 2 previous attempts.

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  supernovia · Staff · Jun 11, 2022 at 8:38 pm

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  Hi! Looks like your response got stuck in spam the first time. Apologies for that.
  I see the issue, though: you will have a separate login for kirsteenbarrie.com, because it does not use our hosting services. You’ll just log in here instead:
  kirsteenbarrie.com/wp-admin

  There are still ways to use our services with your self-managed WordPress installation: if you’re using Jetpack or Gravatar or Akismet, for example, you’d need a login here.

  Just know we are a company that is separate from the free WordPress code. We have more info on that here:
  https://wordpress.com/support/com-vs-org/#overview-of-options

  Cheers!