technical support

  • Unknown's avatar

    is there a reason you people elect to make it so god damn difficult for one of the customers, that you claim to want make happy, to speak with a fucking person? by phone? or by email?

    because I need some fucking tech support, which your fucking forums do not give, and i can’t find ANYWHERE to contact a fucking person anywhere on your fucking site. I JUST HAPPENED TO STUMBLE UPON THIS FUCKING PAGE AFTER 15 minutes and 97 GOD DAMN CLICKS.

    so, please tell me, is there a reason you people elect to make it so god damn difficult for one of the customers, that you claim to want make happy, to speak with a fucking person? or to send an email to someone?

    Ive been a loyal fucking customer of WP’s for over 2 years with 2 different sites. might as well just go to fucking wix.com. at least their shit is free.

    send me a fucking tech support guy, in 24 hours, or I’m fucking gone, and so is my fucking money.

    The blog I need help with is: (visible only to logged in users)

  • What can I help you with?

  • Unknown's avatar

    do you work for WP?

  • Unknown's avatar

    Why won’t one of my pages show up? it doesn’t publish. the other 5 do. the 6th does not. wtf?

  • I’m seeing all 6 pages as being published. Meaning, that if one has the URL, they can be viewed.

    I do see that only 5 of them have appeared on your left hand side menu. It appears that “postman” is missing. Is that what you are referring to?

    If so, here’s how to fix it. Head to: https://funnyboland.wordpress.com/wp-admin/nav-menus.php (the Appearance–> Menus area of your Dashboard)

    Click on the check box next to “postman” on the left hand side and click “add to menu” Then click “save menu” at the lower right. Let me know if you have any trouble.

    If I’ve somehow misunderstood your issue, just fill me in on what I’m missing and we’ll get it straightened out.

  • Unknown's avatar

    and now, the edit page wont even open. unfuckingreal.

  • The link that I posted in my last reply?

    What happens when you try to open it? Do you get an error message or does it time out? I’m not having any trouble opening it. So more information on what is happening from your end would be helpful.

    Also, if what I described in my previous post is the issue you are seeing, I can fix it and add “postman” to your sidebar menu for you. I just wanted to make sure we were on the same page.

  • Unknown's avatar

    it time sour every time. the site opens but the links to go edit anything time out….did. just fixed it now. thanks.

  • Unknown's avatar

    your website forums are still complete bullshit how they make you jump through hoops.

  • but the links to go edit anything time out

    I’m not hearing other reports of time out errors accessing any dashboard or admin pages. So I’m hoping that it is just a temporary thing with your internet provider. I will keep an eye out for others having the same trouble though.

  • Unknown's avatar

    looks like it wall fixed for now.

    now how do I live chat with somebody on here? I’ve seen the mini window pop up several times before but idk why.

    also, how do i make sure my site is being translated for different countries? EX: I see that like 15% of my views are from brazil. IDK why, but they are. how do I make the site viewable in poruguese?

  • now how do I live chat with somebody on here? I’ve seen the mini window pop up several times before but idk why.

    You’ll see the chat window appear when live chat support is online. If they are not, then it will not appear. We’re working to expand chat availability, but at the moment your best bet is to look for it during typical US business hours.

    also, how do i make sure my site is being translated for different countries? EX: I see that like 15% of my views are from brazil. IDK why, but they are. how do I make the site viewable in poruguese?

    That isn’t something that can be done automatically on WordPress.com. However, if it is important to your site plans, you might look into setting up a self-hosted WordPress.org site. As that will give you a few options as far as translation plugins.

    WordPress.com vs. WordPress.org

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