Test paid account
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Hi,
I am trying to set up a membership site for a sports club based in the middle east. This presents some challenges, not least of which is the fact that most payment gateways used by WordPress plugins aren’t supported here. 2checkout does appear to work, and the Memberpress plugin uses them. I require a Business account to do this (for the plugin) but I need to ensure that all of this works before committing to a paid account with WordPress.com. Is there any way at all of checking to see if what I need can be done in this way before committing to a payment?
Thanks
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’m not sure what you mean by “most payment gateways used by WordPress plugins aren’t supported here.”
To use any plugin on WordPress.com requires the Business Plan, but you should be able to use any payment gateway plugin once you have that plan.
Our system is not optimised for membership plugins at this stage, though. WooCommerce Memberships work well, but any other membership plugin will require members on your site to first create a WordPress.com username account before a member account can be created for them on the site itself.
We don’t offer trial plans for Business, but we do offer a full refund for 30 days after purchase, and once you buy a plan you’ll also have access to live chat support where we’ll try our best to help you figure out any issues that do come up with the plugins you try to use.
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Thanks for the reply. What I mean by payment gateways not working is that there are very few that can collect in AED and deposit to UAE banks. 2checkout does, and appears to be the only one used by some major plugins.
I’m surprised to hear that members would need to create a wordpress.com account first before being able to ‘join’ our club. There’s no mention of this on any of the membership plugins (and there’s a lot of them), and it seems to me to be a pretty crucial piece of information.
Just to be clear, you’re saying that a visitor to my site wouldn’t be able to join our club via our membership form unless they had created a wordpress.com username account first?
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Thanks for the reply. What I mean by payment gateways not working is that there are very few that can collect in AED and deposit to UAE banks. 2checkout does, and appears to be the only one used by some major plugins.
So it sounds like this isn’t a limitation for WordPress.com, or even the open source WordPress software, but rather that there aren’t any plugins available for this. That’s not something we control – WordPress plugins are developed by members of the global WordPress community, either for profit, or as a way to give back to the WordPress project. If you have need of a plugin that doesn’t currently exist, you can consider contracting a developer to build something custom-made for you, but we’re not able to help with that.
I’m surprised to hear that members would need to create a wordpress.com account first before being able to ‘join’ our club. There’s no mention of this on any of the membership plugins (and there’s a lot of them), and it seems to me to be a pretty crucial piece of information.
This won’t be mentioned on descriptions for specific plugins, as it’s not a requirement of those plugins. It’s a limitation to how WordPress.com Business Plan, specifically, works. If you use those plugins on a regular self-hosted WordPress installation you won’t have that limitation.
Just to be clear, you’re saying that a visitor to my site wouldn’t be able to join our club via our membership form unless they had created a wordpress.com username account first?
Correct, with the WooCommerce Memberships plugin being the one exception – as that plugin is made by the same company that owns WordPress.com we were able to make it work correctly in this regard, but we can’t do that for plugins we don’t control.
This is also considered a bug on our end, and we’ve been working on finding a way around that, but at the moment that is how it works.
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