The domain expired and I can’t use it

  • Unknown's avatar
    premiomichelangelobuonarroti · Member ·

    I need to recover it. How can I get it? I just need to change the payment metod and everything go automatically?

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com, but it is connected with Jetpack.

  • staff-blorbo · Staff ·

    Your domain premiomichelangelobuonarroti.org expired on May 6. We sent several email warnings both before and shortly after it expired.

    Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/

    The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

    A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.

    I have sent a payment request for the total of $98 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding premiomichelangelobuonarroti.org. This process only takes about 2-3 days start to finish.

  • Unknown's avatar
    gabrielgsantana · Member ·

    Hi there,

    We received your payment for the annual domain renewal + late renewal fee. Thank you!

    I’m glad to inform that we were able to successfully redeem your domain. :) You can manage your domain by clicking on the link below:

    https://wordpress.com/domains/manage

    I just need to change the payment method and everything go automatically?

    If you need to update the payment method so it’s automatically renewed in the future, please visit:

    https://wordpress.com/me/purchases

    If you need anything else, please let us know. We’ll be glad to assist you.

    Have a great day!

    Best,

    Gabriel B.
    Happiness Engineer

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