• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio 
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio  
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / The original account holder has left our company

The original account holder has left our company

  • Unknown's avatar
    mrdac · Member · Apr 8, 2013 at 4:49 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hello,

    Within the company I work for, we have a word press account however, it is very old. We still it it every month for our Founders Blog Posts, however last week our login details didn’t work and we have no idea what the historical email address was that was used to create it. But we need access! Can we either edit the email address? Or inform us what it is? So we can resurrect the inbox and receive the reminder email…

    It is this blog;
    http://uk.spacenk.com/Blog/Nickys_Blog,en_GB,pg.html

    Thanks,
    Dan

  • Unknown's avatar
    timethief · Member · Apr 8, 2013 at 4:54 pm
    • Copy link Copy link

    Blogs belong to their owners and Staff will not just hand you the blog. There is a process whereby the owner of the blog which is not a company or an organization but the person with the username account that registered the blog can transfer it to another username account.

    The person with the username account that registered the blog and who owns it is an Admin of the blog that persona must add another username account as an Admin of the blog first. Then they use this process to transfer the blog > http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  • Unknown's avatar
    timethief · Member · Apr 8, 2013 at 4:57 pm
    • Copy link Copy link

    Oh RATS! I am sorry. This site http://uk.spacenk.com/Blog/Nickys_Blog,en_GB,pg.html is NOT a free hosted WordPress>COM blog at all. You are posting to the wrong support forum and we can’t help you here. If you don’t have a username account at WordPress.org click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.org bloggers.

  • Unknown's avatar
    mrdac · Member · Apr 8, 2013 at 5:27 pm
    • Copy link Copy link

    Rats indeed!
    User error.
    ..I hang my head.

    Many thanks timethief.

    Dan

  • Unknown's avatar
    timethief · Member · Apr 8, 2013 at 5:31 pm
    • Copy link Copy link

    Best wishes with your site, Dan. :)

  • The topic ‘The original account holder has left our company’ is closed to new replies.

Tags

  • account access old account
  • wordpress.org

About this topic

  • In: Support
  • 2 participants
  • 4 replies
  • Last activity 13 years
  • Latest reply from mrdac

Have a question?

Get in touch
Back to Top

Couldn't find what you needed?

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions