the plugin has been deactivated due to an error. the plugin does not have a valid header in wordpress.

  • Unknown's avatar
    independentthoughts2 · Member ·

    My website is showing this error ‘the plugin has been deactivated due to an error. the plugin does not have a valid header in WordPress.’ when I am trying to activate the plugin it’s showing active but in the dashboard, all the plugins are deactivated. But after that, I checked my Cpanel and all plugins are still in the plugin directory, but not available to work with on WP

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with BigRock.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • The topic ‘the plugin has been deactivated due to an error. the plugin does not have a valid header in wordpress.’ is closed to new replies.