the theme of word press has changed

  • Unknown's avatar
    keysoftlab · Member ·

    hello,
    I do not know why the dashboard or my admin page does not work anymore, when i want to edit my page, i found out that there is no pages and all my plugins are removed
    and they told me that i need higher permission

    Self-declared URL: https://keysoftlab.com/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! Your site doesn’t use our managed hosting, but for what it’s worth I can see the site. If you’re still having trouble, can your reach out directly to your host? They may be able to spot any recent changes.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

    You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

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