thebmcnc.com has been charged twice from 2 different accounts

• 

  meldrumusa · Member · Aug 2, 2019 at 3:45 pm

  • Copy link
  • Add topic to favorites

  How can I resolve this?

• 

  staff-zinnia · Staff · Aug 2, 2019 at 6:03 pm

  • Copy link

  Hi –

  You’ll need to get signed in to the correct account in order to review the billing data from https://wordpress.com/me/purchases on thebmcnc.com. Sign in to the adminbmcnc account.

  What I can see there is that the business plan was bought on 2019-07-02 for $300 and then cancelled and a refund was processed. It was then purchased again for $300 on 2019-07-19. This is from the same user account.