Theme

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  hellodoggyhugs · Member · Aug 10, 2021 at 12:55 pm

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  When the user login , our staff can’t see the information in the back ,is the theme problem?

  Site: https://doggyhugs.org.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  staff-totoro · Staff · Aug 10, 2021 at 11:54 pm

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  Hi there,

  I’ve visited your site and on the front end it seems to be working well. We’re limited in how we can help because we don’t actually host your site on WordPress.com. Unfortunately we can’t see beyond that because your host (Bluehost) uses a different version of the WordPress platform and we don’t have access to your server files.

  Even though I am not able to help directly, the good news is that this kind of issue is usually related to a plugin conflict. This is something that can happen from time to time and you can find help finding what plugin is the issue by asking here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Hope this helps point you in the right direction!