Theme live preview not working

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  vjarzee · Member · Feb 21, 2022 at 9:48 pm

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  i am having problems editing the theme because the theme live preview is not working

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Feb 22, 2022 at 12:04 am

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  Hi! Are you using a specific theme builder plugin for that, and if so have you tried contacting their support? It looks like you might be using Customify, and they can be reached here:
  https://wordpress.org/support/theme/customify/

  Going forward, note that as WordPress.com staff, I’m unable to check on the admin side of your site. These forums are specific to the sites using the WordPress.com managed hosting service:
  https://get.wp.com

  Here’s how to get help instead:
  https://wordpress.com/support/help-support-options/#word-press-org-support

  Hoping this helps!