There has been a critical error on this website.

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  fluencewebdev · Member · May 28, 2026 at 5:57 pm

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  While trying to open the page editor in admin, I got this error message on the page.

  “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

  Learn more about troubleshooting WordPress. “

  For reference they are using Elementor on an Ohio theme and their PHP version is 7.4.33 and below are the errors in their Elementor logs.

  found this in the logs: JS: showing 2 of 2JS: 2026-05-21 21:38:21 [error X 1][https://www.bestconstructionbrands.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=4.0.9:2:22636] Cannot read properties of undefined (reading 'get') JS: 2026-05-28 16:23:27 [error X 2][https://www.bestconstructionbrands.com/wp-content/plugins/elementor/assets/js/admin.min.js?ver=4.1.1:2:42329] r.startsWith is not a function

  The blog I need help with is: (visible only to logged in users)

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  benitoalba · Member · May 28, 2026 at 6:28 pm

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  Hi there, this site isn’t hosted on WordPress.com, you’ll want to contact whoever manages the site’s hosting, or ask in the WordPress.org support forums: https://wordpress.org/support/forums/

  Elementor support or the Ohio theme developer may also be useful routes. This guide explains the WordPress.com and WordPress.org difference if you need it: https://wordpress.com/support/com-vs-org/