There has been a critical error on this website.
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When I activate the Elementor plugin, this error message comes up and the whole website is down: There has been a critical error on this website. When I disactivate it, the website comes back up. I did not receive an email from WordPress detailing the issue.
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi @cem06130, could you clarify which site you need help with? The one shared here does not have Elementor, and I don’t see any sites on your account that allow plugins.
The email would come from the server where you host the site, so if it’s not hosted here with us, can you check in with your hosting provider? They can help with this:
https://wordpress.org/support/article/common-wordpress-errors/Going forward, these forums are for the sites hosted here on our servers. There is another forum for the free WordPress software that you’ll want to use instead. You can find that here:
https://wordpress.org/support/forums/And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions!
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Hello, this error is relating to this site: https://abcworldholidays.com/
I have tried to troubleshoot the error myself with no luck. I think it is related to the Elementor plugin but I do not have any more details on the error to be able to contact the Elementor team to fix it. -
To get help with that, please post in Elementor’s support forum:
https://wordpress.org/support/plugin/elementor/
If the issue is related to your WordPress installation, then you can post in the WordPress.org support forums:
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