There has been a critical error on this website. Please check your site admin email inbox for instructions.

  • Unknown's avatar
    veloarena · Member ·

    Hello, I’ve had this error message for quite a time now, that i mentioned in the subject. The problem is that I am not receiving anything in my site admin inbox ((email visible only to moderators and staff))

    Site: https://www.veloarena.lt.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    tamahh · Member ·

    Hi veloarena,

    From my experience, this error usually shows up due to incompatibility issues with some plugins. If you still have access to your website backend, you may want to try disabling the last plugin you installed.

    If that doesn’t work, you can try any of these two options:

    1. Go to your file manager (if you have access, or ftp access) then rename your plugins folder. Create an empty ‘plugins’ folder. That should automatically deactivate all plugins. After this, do a fresh install of the plugins required by your theme.

    2. Go to your file manager (if you have access, or ftp access) then rename each folder in the plugin folder one after the other, in order to narrow down the plugin causing the issue.

    I would encourage you to check out these links below to see other reasons why this could have happened, and how to fix it:

    https://wordpress.org/support/topic/there-has-been-a-critical-error-on-your-website/

    How to fix the “There has been a critical error on your website” error

    Hope this helps!

  • Unknown's avatar
    aisajib · Member ·

    Hi there!


    @tamahh     has shared some great suggestions above. I recommend following them, but if you still need help, you would want to post on the WordPress.org support forum.

    That’s because we primarily provide support for WordPress.com sites on this forum. Please note that your site at veloarena.lt is using the WordPress.org software and is hosted elsewhere. We aren’t able to provide direct support for sites using WordPress.org as that’s different from WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

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