‘There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.’
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This happened and I have no path forward. Can you please help ASAP? MY paper is supposed to publish in 15 mintues!!!
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hey there! Sorry to hear that! Can you send the error and a link to the site?
If the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct resources for help with the free WordPress code. We have some tips here: https://wordpress.com/support/help-support-options/#word-press-org-support
WordPress.com uses that free code for our hosting service. We provide support, maintenance, SSL, and more for our users. Once you’ve resolved this issue, if you’d like to move the site to our services so we can be more involved in helping you, let us know. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
- The topic ‘‘There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.’’ is closed to new replies.
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