There has been a critical error on your website

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  stormthewalrus · Member · Oct 7, 2020 at 4:45 pm

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  I received this message when logging on to my admin page for one of my websites. The message says to check your site admin email inbox for instructions. However, it has been a very long time since our website was setup and we no longer remember who the original admin was. I need a way to get the information sent in the email to the site admin so I can fix our website.

  Thank you

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  staff-blorbo · Staff · Oct 7, 2020 at 7:01 pm

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  What is the URL of the site with the problem?

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  stormthewalrus · Member · Oct 31, 2020 at 5:47 pm

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  Hi I am so sorry I did not see this response. It is a2zmentoring.org

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  fstat · Staff · Oct 31, 2020 at 5:48 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Hostmonster. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org