There is no where to address my complaint! I request a refund! Please Help!
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Hello,
I contacted you 06/03/2017 in regards to the renewal of my domain registration which I had previously cancelled.
This was the responce I received from you:
Sorry for the confusion. It does look like our system still had the domain as auto-renew. I see that your payment has been reversed and I’ve confirmed the domain is no longer registered with your account.
Again our apologies, in the future if needed you can always reach out to us to refund errant charges.
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @teacritter, it looks like you have multiple tickets open in addition to this thread. Some of them have been updated recently. If you need more help, can you please go ahead and reply directly via one ticket? Please avoid opening multiple threads over one issue since it makes things more difficult to track. Thank you!
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I’ve gone ahead and replied to the email – let’s focus our efforts in that one thread from here on out. Cheers :)
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