‘There was a problem contacting WordPress. Contact support if the problem persists’ message on BlueHost

• 

  beveli · Member · Jun 20, 2019 at 8:14 am

  • Copy link
  • Add topic to favorites

  Hi Team,

  I am not able to access / do anything to my web page. I am using BlueHost as a hosting and when I try to open my web-page from BlueHost page, I am getting the following error message: ‘There was a problem contacting WordPress. Contact support if the problem persists’. I contacted BlueHost support and they advised that the problem sits with WordPress hence I am contacting you to get more clarity.

  Thanks,
  Andrii

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Jun 20, 2019 at 11:06 am

  • Copy link

  Hi there,

  Looks like you’re in the wrong forum. It appears that you’re using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org