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  ldlefebvre · Member · Jul 20, 2022 at 12:00 am

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  I am supposed to be the owner account of the website, but I am not able to renew the domain.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jul 20, 2022 at 7:56 am

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  Hi there,

  If you can’t access that other account of yours, you can provide with the transaction ID as proof of ownership, and we’ll help you restore access to the account.

  Follow these instructions to retrieve that transaction ID from your card statement:

  https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  and then send it to us through this form:

  https://wordpress.com/wp-login.php?action=recovery

  Please DO NOT POST any transaction details in this public forum. Use the form I linked above.