‘this site can’t be reached’
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I’m trying to get to my blog my it says ‘this site can’t be reached’
trying to access http://alumnisc.comCorrect account: Unknown
The blog I need help with is: (visible only to logged in users)
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Hi,
So, there are a couple things going on here.
First of all, the nameservers for alumnisc.com are not pointing to WordPress.com.
https://who.is/whois/alumnisc.com
…So that could be causing the issue.
This doc should help:
https://wordpress.com/support/domains/connect-existing-domain/#change-your-domains-name-servers
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Secondly…
The WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryTHAT SAID, because the domain is registered elsewhere, you wouldn’t technically need to access that other WordPress.com account in order to set the nameservers correctly.
https://wordpress.com/support/domains/connect-existing-domain/#change-your-domains-name-servers
Let us know if anything is unclear or you have any further questions.
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