This site can’t be reached

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  jennysantua08 · Member · Nov 2, 2022 at 3:00 pm

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  Hi, I’m based here in Dubai and I’m getting the error message that says “This site can’t be reached” every time I will click to view my site. Is free domain or wordpress account is banned in UAE? I tried viewing it using VPN and it works but without it, can’t view it :(

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Nov 2, 2022 at 4:39 pm

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  Hello there,

  The WordPress.com team is aware of this issue and is currently working.

  Here is a similar thread you can follow:https://wordpress.com/forums/topic/i-need-help-my-website-seems-down

  In addition, this thread has been tagged for staff attention.

  :)

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  jennysantua08 · Member · Nov 2, 2022 at 4:46 pm

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  Thank you! Hopefully it will get fixed soon.

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  staff-totoro · Staff · Nov 2, 2022 at 8:49 pm

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  Hi @jennysantua08

  Can you let us know who your internet provider (ISP) is? Also are you able to perform a “traceroute” by following the steps here? https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#traceroutes-in-windows

  The command you will want to enter (at the prompt) is

  tracert santuajenny.wordpress.com

  If you can share the info from your traceroute as well as the ISP you are using. it well help us in our investigation, thanks!