This site needs to sync root directories

  • Unknown's avatar
    webmasternhaa · Member ·

    Wordpress fatal error: Softaculous
    two root directories
    /home4/district/public_html. (Production site)
    /home2/district/public_html (Staging site)

    Cant even upgrade to WP V5

    Home Directory cpanal

    WP root directory
    Pointing to the wrong place

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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